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Privacy Policy

At Code-Ox Technologies, we are committed to protecting your privacy and handling your personal data with transparency and care.

Effective Date: January 1, 2025  ·  Last Updated: June 1, 2025
01

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a proposal, or communicate with us via email or phone. The types of information we may collect include: • Full name and job title • Company name and website • Email address and phone number • Project details and requirements • Location and country of residence • Any other information you choose to provide We also automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.

02

How We Use Your Information

We use the information we collect to: • Respond to your inquiries and provide requested services • Send proposals, project updates, and relevant communications • Improve our website and service offerings • Comply with legal obligations • Protect against fraudulent or unlawful activity • Send marketing communications (only with your consent) We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

03

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies: • Essential cookies: Required for the website to function properly • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics) • Preference cookies: Remember your settings and preferences You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

04

Data Sharing & Third Parties

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including: • Cloud hosting and infrastructure providers (e.g., Cloudinary) • Analytics platforms (e.g., Google Analytics) • Email communication tools • Payment processors (when applicable) All third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify. We may also disclose information when required by law or to protect our legal rights.

05

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For client project data, we typically retain records for a period of 5 years following project completion. Contact form submissions are retained for 2 years. You may request deletion of your data at any time by contacting us.

06

Your Rights

Depending on your location, you may have the following rights regarding your personal data: • Right to access: Request a copy of your personal data we hold • Right to rectification: Request correction of inaccurate data • Right to erasure: Request deletion of your personal data • Right to restriction: Request we limit how we use your data • Right to portability: Receive your data in a structured, machine-readable format • Right to object: Object to processing of your personal data To exercise any of these rights, please contact us at mail@code-ox.com. We will respond within 30 days.

07

International Data Transfers

Code-Ox Technologies operates across India, Kuwait, and the UAE. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including GDPR (for EU/EEA residents), India's DPDP Act, and UAE PDPL.

08

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

09

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Code-Ox Technologies West Hill, Kozhikode, Kerala 673005, India Email: mail@code-ox.com Phone: +91 77361 69666 Kuwait Office: info@code-ox.com | +965 66112457 UAE Office: info@code-ox.com | +971 564044565

Have questions?

Our team is happy to clarify anything in this policy.

Contact Us

Contact Us

If you need additional help, we have a dedicated support team ready to answer your questions.

5+

Years of Experience

25+

In-House Talent

50+

Project Delivered

90%

Client satisfaction rate

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India

India

West Hill, Kozhikode 2nd Floor, UAQ Business Centre Kozhikode, Kerala 673005

mail@code-ox.com

+91 77361 69666

Kuwait

Kuwait

Office 28 ,Floor M, Al Othman complex, Ibn Khaldoun St, Block 3, Hawally, Kuwait

info@code-ox.com

+965 66112457

Uae

UAE

office No 201, Al Reyami Building, Al Karama, Dubai - UAE

info@code-ox.com

+971 564044565