WhatsApp Integration

Seamlessly connect Odoo ERP with WhatsApp to drive automation, eliminate data silos, and enable real-time synchronization.

Messaging & Comms

Overview

WhatsApp API integration bridges Odoo CRM, Sales, and Support modules directly with WhatsApp to send invoice links, tracking detail updates, and chat answers.

What we synchronize

Customer WhatsApp Account Number

Message Dispatch Logs

Interactive Button Reply Events

Integration capabilities

Omnichannel chatter

Send WhatsApp messages from leads, SO confirmations, or helpdesk tickets.

Event triggers

Automate reminders for payments, deliveries, and appointments.

Agent inbox

Route inbound WhatsApp replies to the right Odoo user or team.

Consent tracking

Respect marketing opt-in flags stored on Odoo partners.

Benefits

Extremely high message open rates

Send PDF invoices directly via WhatsApp message

Automated bot reply flows to common FAQs

How we deliver

Authorize Meta WhatsApp Developer Profile

Set up Odoo WhatsApp Template structures

Configure webhook callback verify tokens

Conduct messaging flow simulations